What Our Patients Are Saying About EPTG

  I wish there were a 10+ star button.  I am super grateful to Dr. Paula and Erin for getting me back on track after a really bad episode of scatica/lumbar radiculopathy. Dr. Paula is a PT superstar....she was able to diagnose the problem and provide a therapeutic exercise plan immediately.  Erin has been lovely to work with, super smart, thorough, and really cares about you which I truly appreciate. If you are looking for a PT, please look no further as this is a top notch crew.  As soon as you walk through the door you are on the road to recovery!
Thank you so very much!!!

  I highly recommend Exchange Physical Therapy Group! The doctors and staff are all super nice and knowledgeable. They take the time to listen to you and answer your questions. EPTG also has a great online patient system where they send you examples of exercises they showed you in the clinic, and videos on the proper way to perform the exercises so you can do them at home. I saw Dr. Mease, and he showed me stretches and strength training exercises to help me prevent running injuries, and I am happy to say that I just ran my first 5K without any pain or swelling!

  Had my appointment rescheduled twice by them and after looking for parking (downtown JC parking is a nightmare) I called to ask for their suite # and was promptly informed that there's no record of my appointment for that day.  It's too bad because I selected this place after reading all the good reviews.  Maybe scheduling an appointment isn't one of them.

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UPDATE
Minutes after this review posted, Jaclyn (Clinic Director) called me back and offered to see me.  She apologized for the appointment snafu and said she will personally attend to my concerns.  I mentioned to her that I have had a hip pain that I've ignored for months and have an upcoming race. Jaclyn and I talked ( real conversation that I feel many in the health professionals don't do) did some tests and explained what my issue was. She's hands on, addressed my pain and showed me exercises that I can do at home.  The facility is great and I feel comfortable coming back here for my treatment.  Everyone is helpful and you can see from other patients that they are satisfied and have a friendly rapport with the staff.  I know all the great reviews come from the one on one attention they get and I'm most appreciative that I came back for the visit. I personally experienced what makes this place a 5 star visit Thank you Jaclyn!

  The staff is exemplary! Their desire to improve my well-being with each of my sessions is second to none. I am more than happy with my decision to do my PT here!

  Coming here changed my life for the better. The people that work here, namely Jaclyn,really took the time to know me and work through my horrible back  pain.
She really wanted to get to the root of my chronic back pain, asking me questions that no PT ever asked (down to what kind of bed I had, the firmness of my old bed was increasing my pain). -I never would have thought that could have increased my pain otherwise.-

I think with my mom being an ER nurse my health has always been something that I never joked around with. I rarely trust anyone but I felt like Jaclyn and even the front desk receptionists were my own family.

They made coming here relaxing, and a joy to come to a "doctor".
She even broke down simple at home exercises for me that I still do to this day,