Exchange Physical Therapy Group Reviews

  I'd like to thank you, Dr. Taylor Hunziker, for your help!
Staff professional and friendly
Place is neat, clean and organized
Highly recommended

  5 stars is not enough! I recently had a bad trip and fall. After visiting an orthopedic surgeon and obtaining an X-ray and MRI, they discovered I had a fractured right shoulder and a torn labrum as well as some other soft tissue damage. Needless to say, I was completely immobile on my right side and in excruciating pain. My doctor did not recommend surgery but prescribed intense physical therapy. After reading countless 5 star reviews about EPTG online, I made an appointment with Nicole. Upon entering the Hoboken office, I was immediately impressed by the level of professionalism and cleanliness of the clinic. Everyone was extremely friendly as well. Due to my situation (i.e., trauma injury), Nicole recommend starting slow and working into a more comprehensive routine as the injury began to heal. The exercises and stretches immediately began to work wonders. After only a few sessions, I began to feel almost instant relief and increased mobility. Thereafter, Nicole and others at the clinic repeatedly followed up with me by email, phone, and text to ensure I was staying on track with at home exercises as well. It has been several months since my first visit, and I am back to 100% (and have likely even increased my pre-injury flexibility and strength). I went with the clinic with the best reviews online, and it definitely paid off. Don't waste your time with second tier physical there clinics. Go to EPTG in Hoboken, request Nicole, and trust me you'll be writing your own rave yelp review in no time!

  Is it weird to say that sometimes PT is my favorite part of the day?

The folks at EPTG (I usually see Paula, Liz, and Erin) make it such a great place to go to. They're patient, so very knowledgeable, and really committed to making you better. I'm really not saying anything the other reviews haven't already said but just posting to give my heartfelt thanks to the whole team.

  I wish there were a 10+ star button.  I am super grateful to Dr. Paula and Erin for getting me back on track after a really bad episode of scatica/lumbar radiculopathy. Dr. Paula is a PT superstar....she was able to diagnose the problem and provide a therapeutic exercise plan immediately.  Erin has been lovely to work with, super smart, thorough, and really cares about you which I truly appreciate. If you are looking for a PT, please look no further as this is a top notch crew.  As soon as you walk through the door you are on the road to recovery!
Thank you so very much!!!

  Had my appointment rescheduled twice by them and after looking for parking (downtown JC parking is a nightmare) I called to ask for their suite # and was promptly informed that there's no record of my appointment for that day.  It's too bad because I selected this place after reading all the good reviews.  Maybe scheduling an appointment isn't one of them.

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UPDATE
Minutes after this review posted, Jaclyn (Clinic Director) called me back and offered to see me.  She apologized for the appointment snafu and said she will personally attend to my concerns.  I mentioned to her that I have had a hip pain that I've ignored for months and have an upcoming race. Jaclyn and I talked ( real conversation that I feel many in the health professionals don't do) did some tests and explained what my issue was. She's hands on, addressed my pain and showed me exercises that I can do at home.  The facility is great and I feel comfortable coming back here for my treatment.  Everyone is helpful and you can see from other patients that they are satisfied and have a friendly rapport with the staff.  I know all the great reviews come from the one on one attention they get and I'm most appreciative that I came back for the visit. I personally experienced what makes this place a 5 star visit Thank you Jaclyn!